Grow your Amazon business into the UK, Europe, Asia Pacific or other major Amazon marketplaces using TecEx’s Importer of Record & Logistics service. We act as your Importer of Record & manage all customs clearance, import compliance and logistics obstacles, giving you the time to focus on expanding your Amazon business worldwide.

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Amazon’s FBA service does many things, but helping you import your goods out of the US into a foreign country by acting as Importer of Record is not one of them. In fact, on their website, Amazon has stated that they will not act as Importer of Record (IOR) for any FBA inventory imported into any country, regardless of the shipment value or size.

Having an Importer of Record (IOR) is crucial for any US-based Amazon E-commerce business wanting to send goods to a European or other foreign Amazon fulfilment center.

Leaving the IOR fields blank on your import documentation or failing to comply with any import compliance rules will result in a failed shipment – your goods may be seized, returned to their origin, or disposed of, all at your own cost.

Importer of Record (IOR)

Being an Importer of Record (IOR) involves taking on a whole host of responsibilities that must be satisfied with absolute certainty for every shipment. The IOR is required to have a trading entity or foreign tax registration in the destination country.

The IOR ensures that each import complies with local laws and regulations, files declarations, and makes payments for the associated fees, import duties, and taxes. This is a complex role, and expert knowledge is required to ensure your goods are cleared safely.

Local laws and regulations could require the IOR to be audited for any transactions that it has been party to for up to 7 years after the import is complete.

TecEx’s Importer of Record service relieves Amazon E-Commerce stores from the multitude of risks associated with importing. In addition to acting as the IOR for your shipment, TecEx will:

  • apply for any import permits or licenses,
  • ensure that you are not importing prohibited or restricted products,
  • prepare your commercial invoice (CI) and airway bills (AWB),
  • source Harmonized System (HS or HTS) Codes,
  • accurately calculate your taxes and duties bill, as well as handle customs clearance and brokerage.


For many years, we have been an industry leader, offering IOR services to companies ranging from huge multinationals to small e-commerce businesses. We do not discriminate and offer you top-notch service, regardless of your size.

Our years of expertise mean that we are well versed in all you need to know for international trade. We have successfully cleared thousands of shipments into over 200 destinations, many of which are into popular US trade partners all over Europe, including EU countries and the UK.

We offer the most user-friendly IOR solution available. Trusted by some top names, like Amazon, to get their goods where they need to be, TecEx is the ideal solution for your FBA import requirements.


We understand that our clients need to minimize costs and guarantee on-time delivery, to maintain stock levels in thefulfilment centers. TecEx facilitates thousands of shipments worldwide using our strong relationships with international carriers (e.g., DHL and FedEx) to offer our clients the most affordable freight and courier rates, as well as lightning-fast delivery times.

Contact us now for a combined shipping and IOR quote – with accurate tax and duty amounts and predictable delivery times.

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