TecEx works with all forms of IT solution providers, service providers and resellers in order to streamline their international dealings to allow them to provide a hassle free, cost effective pathway for their clients to move technology equipment around the world. Cross border transactions are complex and represent a significant cost to you and your clients. Often the tax and compliance implications are not considered upfront and unnecessary expenses are incurred by your clients.
By partnering with us you can assist your company and your clients by:
Understanding their international customs compliance needs upfront
Understanding their foreign destination legal obligations upfront
Understanding their cross border VAT obligations upfront
Provide them with customs compliance solutions
Provide them with IOR services and local destination support
Providing them with VAT compliance solutions
Referring them to a hassle free professional service with a dedicated account manager
Leveraging off our global presence from 27 branches
Offering this service to your clients means that your business gains access to our wealth of knowledge, experience and innovation. You will be able to provide your clients with a more comprehensive service and attract new business by the synergies our partnership will create.
As an Importer of Record, Delivery Duty Paid or DDP solutions form part of our offering. With these capabilities in place,
TecEx pays for the total costs associated with transporting your cargo all the way to your buyers’ door. Making us fully
responsible for the goods until they are received by the buyer. These responsibilities include paying for shipping costs, as well as simplifying
the entire process by being in charge of every step along the way (e.g. compliance assessment, customs clearance, storage and warehousing).
The benefits of DDP Importer of Record services include IOR expert risk management and the ability to precisely project the landed cost,
including all taxes and fees.
An Importer of Record (also known as a non-resident importer) is a specialist entity responsible for the importing of goods with compliance with the laws and regulations. They are also responsible for some of the following:
Ensuring compliance with local laws and regulations;
Completing and filing the bill of entry and associated documents;
Paying the assessed import duties and taxes on the goods imported;
Keeping accurate records for the relevant prescribed time; and
Assuming all risks relating to the import, whether legal or practical.
Most countries around the world will only allow a local, tax paying entity to be the Importer of Record or IOR company. If the physical recipient of the goods is not willing or able to fulfill this role, then you will need to appoint an Importer of Record services entity.
Using an Importer of Record will enable you to:
Provide hassle free door-to-door shipments;
Clear customs without delays or issues; and
Have peace of mind that the import was conducted legally and complies with all local laws and regulations.
No, a courier is simply a carrier. Their responsibility is the carriage (physical transport) of the goods. FedEx will also be able to provide broker and clearance services but only if you provide them with an Importer of Record or Non-Resident Importer. Additionally, FedEx do not offer IOR services, and are therefore not experts at clearing complicated consignments, which require import permits and licenses, as this is the responsibility of the Importer of Record.
When using Importer of Record services the clearance and filing is done in the Importer of Record’s name. Therefore, all tax and associated risks lie with the Importer of Record company. This is part of the risk the Importer of Record takes on when providing IOR services.
This depends on many factors, the most relevant being the country of import and the nature of the transaction. Generally speaking when using an Importer of Record company, the tax is lost and must be treated as an expense. However, as a non-resident importer, TecEx is able to recover cross-border VAT/GST from over 187 countries and territories. Each shipment will be assessed and TecEx will ensure the most favorable tax outcome is achieved. This can range from full refunds to partial rebates.
The TecEx expert team of service executives will assist you every step of the way when using our Importer of Record services. We will either prepare the shipping documents on your behalf or provide exact, simple instructions on how to prepare them yourself. TecEx will also review the documents prior to shipping to ensure no errors occur.
Yes. As an Importer of Record TecEx is able to work with almost any carrier or freight forwarder. We have relationships with several carriers and freight forwarders whom we have worked with in the past. TecEx will work directly with your carrier or forwarder of choice and ensure smooth and efficient clearance and delivery.
TecEx provides an online customer portal where you will be able to:
Pull live quotes into over 195 countries and territories
Create shipments in our system
Track the shipments online
Download invoices, PODs, shipping documents etc.
TecEx will also provide you with a dedicated client services executive whose job it will be to personally oversee each and every shipment. This will be your primary point of contact for any information you cannot pull off our customer portal.