A Global Passport to Scale Your Business
Reading Time: 3 minutes
Number of Destinations: 189
Number of Stuck Shipments: 20
Time Taken to Complete Project: 6 Weeks
TecEx: The Global Passport and a Key to Global Expansion
The movement of IT equipment around Latin American countries is a minefield of regulations, inconsistent interpretations, and subjective inspectors. It’s a challenge that can quickly derail even the most well-planned import. And when the goods are refurbished, the level of import risk is raised even further.
That’s why having the right Importer of Record (IOR) partner is so important. A good IOR will have the experience and expertise to navigate the complexities of Latin American import regulations, and they’ll be able to mitigate the risks for you.
With the right IOR partner, you can focus on growing your business, knowing that your IT imports are in good hands. They’ll handle everything from customs clearance to documentation, so you can rest easy knowing that your shipments will arrive on time and in perfect condition.
The Challenge
Our client, a provider of SD-WAN solutions, had a daunting task: they needed to ship their products to 189 global locations on behalf of their client. But this wasn’t just any ordinary shipment. Their SD-WAN solution was a revolutionary piece of technology that could make connecting worldwide branches of the same company cheaper, easier to set up and ensure faster connection speeds.
The goal was to connect and secure their offices around the world with a minimal number of installation specialists at each site. This would reduce hassle and cost for the end-user, and it would also allow them to scale their operations more easily.
The Solution
As they were gearing up for the massive equipment roll-out, the client realized that they were in over their heads. With no experience in global logistics or customs compliance, they were quickly overwhelmed by the processes and regulatory requirements of so many destinations. Their first attempt resulted in 20 shipments getting stuck in customs. The risks and mounting costs became unsustainable, and they knew they needed help.
That’s where we came in. TecEx used our expertise in global logistics and customs compliance to get the stuck shipment of equipment moving again. We quickly identified the issues that had caused the initial delays, and we put a plan in place to fix them. Within weeks, all of the equipment was on its way to its intended destination.
The Outcome
Time was running out for our client. They still had 169 shipments to deliver, and they knew that they were going to need assistance to get them done. Again, they looked to TecEx for help, and we were on the job within 24 hours.
We quickly assessed the situation and developed a plan. We grouped the shipments together to save time and money. Within seven days, we shipped 100 items and cleared five through customs.
The TecEx team continued to work tirelessly, and within six weeks, we had completed all of the shipments. It was done on time and within budget. Using our trade compliance database, we could provide them with completely predictable costs upfront.
Our client was thrilled with the results. They were able to complete the project on time and without any additional headaches or costs.
The TecEx Way
TecEx’s expertise and global Importer of Record (IOR) capabilities gave our clients a global passport to truly scale their business. By leveraging our specialist import knowledge,, global relationships, and expertise, we were able to step in and turn a potential crisis into a massive success.
This client’s global fulfillment capabilities can now lead their sales process, thanks to their partnership with TecEx.
Looking for a
similar solution?
Contact TecEx to help with shopfitting, design, and architectural projects in foreign markets. Our global presence, project management, import compliance, and logistics network allow us to offer a comprehensive end-to-end solution for clients throughout the supply chain.
Looking for a
similar solution?
Contact TecEx to help with shopfitting, design, and architectural projects in foreign markets. Our global presence, project management, import compliance, and logistics network allow us to offer a comprehensive end-to-end solution for clients throughout the supply chain.