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Why is My Shipment Stuck?

Do you have a stuck shipment? TecEx provides a specialized IOR and compliance service that can help you clear customs the first time with no hassle.

Contact Us

When Goods Cannot Clear Customs

Clearing customs is more challenging than it may appear. During a customs inspection, all the documentation needs to be complete, up-to-date, factual, and in keeping with the requirements of that destination.

Why do shipments get stuck?

If the shipment, with its accompanying documentation, fails to meet the requirements of the customs regulations the shipment is held. Some of the reasons include the following: 

  • Incomplete Commercial Documents, 
  • Incorrect or missing permits and licenses, 
  • Incorrect packaging or labeling, 
  • Missing Country of Origin, and 
  • Missing HS codes.

The implications of a stuck shipment

  • Delays that affect essential deadlines and engineering teams, 
  • Fines if the value of the goods is incorrectly declared, 
  • Forced return of the shipment, 
  • Loss of clients and reputational damage, 
  • Major storage costs, and 
  • Seizure and disposal of shipment.

How can TecEx help with stuck shipments?

TecEx has a wealth of knowledge in customs regulations and compliance requirements. From permits to licensing, our expert team applies for and collates all the necessary documentation. Our value-add services ensure that no matter the customs requirement, we can help you clear your goods compliantly and efficiently.

We’ll help you find the solution that works for you

Fill in the form to get in touch and our expert team will contact you with a bespoke customs compliance solution to suit your needs.

TecEx Contact Us

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Outsource your international import licensing, permits, and Importer of Record (IOR) needs to TecEx and ensure hassle-free, first-time customs clearance in over 200 international destinations.

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