Did you know that lithium-ion batteries have caused at least 200 recorded incidents of explosion or fire on passenger aircraft since 1991?
Many clients lack the necessary expertise in identifying and declaring different types of batteries, leading to frequent airline shipment rejections. This case study explores how utilizing a warehouse hub can streamline the process and mitigate issues related to battery shipments.
The Challenge
One of the main challenges importers face is the rejection of shipments by airlines due to improper handling and documentation of batteries.
Many of our clients don’t have experience shipping batteries or understand the types they are shipping. The freight forwarder collects the shipments from the warehouse and takes them to the airlines to book a flight. However, once they reach the airline, the shipment often gets rejected because of the batteries.
“An airline rejection due to incorrect battery labeling can significantly disrupt project timelines. This mistake isn’t easily reversible and can lead to substantial delays, impacting the overall success of your project.”
– Cayleigh Brink, Shipping Manager
The Solution
To tackle this problem, a solution was implemented where clients ship their goods to a designated TecEx warehouse hub. At the hub, all necessary checks and preparations are conducted before forwarding the shipments to the airlines. This process includes verifying the battery type, ensuring proper documentation, and attaching the correct battery declarations to the shipment.
“One solution we provide to our clients is having them ship to the hubs. We conduct all the necessary battery checks at the hubs and attach the correct battery declarations to the shipment before sending them to the airlines. As a result, when the shipments arrive at the airlines, we ensure they go through as smoothly as possible.”
– Marce Greyling, TecEx Supply Chain Specialist
The TecEx Outcome
By leveraging the TecEx hub solution, clients experienced a significant reduction in shipment rejections and delays. This improvement enhanced operational efficiency and increased customer satisfaction by ensuring timely deliveries. The hub’s proactive handling of battery checks and documentation provided a reliable and seamless shipping experience, underscoring the importance of specialized hubs in addressing industry-specific challenges.
Avoid unnecessary risks in shipping batteries.
Need Help Handling Battery Shipments?
Contact TecEx for assistance with handling battery shipments. Our global presence, project management expertise, import compliance services, and logistics network enable us to provide a comprehensive, end-to-end solution for clients across the entire supply chain.
