How TecEx Can Help You

Whether you are a large multinational with global warehouses or a small OEM with no established RMA, we assist with delivery and reverse logistics, no matter the location. Our ability to facilitate fast and effective international delivery makes us the perfect partner to satisfy your strategic client and internal needs.

The state-of-the-art TecEx App makes tracking shipments and generating quotes quick and easy. Our dedicated team is always available to our clients, putting TecEx in a league of our own.

Contact us today for the best shipping experience money can buy.

IOR/EOR for Return Merchandise Authorization (RMA)

The most common scenario in which we assist OEMs is shipping spare parts for warranty fulfillment, where there is an expectation of DDP shipping terms. In these situations, it is the responsibility of the OEM to appoint an IOR.

By outsourcing your IOR needs to TecEx, you can enjoy the benefits of using a professional IOR and compliance team. TecEx also has EOR capabilities to facilitate reverse logistics shipments in cases where equipment requires repair. We understand that the fulfillment of warranties is a cost-sensitive process and work with our clients to ensure the most cost-effective outcome for all involved.

The Large OEM with Global Warehouses

TecEx helps OEMs manage RMA through global warehouses when fulfillment centers either do not have the expertise or ability to act as IOR. We ensure safe, hassle-free delivery to warehouses.

RMA Requests in Obscure Destinations

TecEx has a global reach into over 200 destinations. This means we can assist with returns process requests from the most obscure destinations. We handle all compliance, saving you time on research & development.

Smaller OEM with No Established RMA Process

For smaller OEMs with no established RMA process, TecEx will ensure your warranty commitments reach you quickly. We believe in helping our clients grow, covering you from pick-up to final delivery.