Retail Fitment at Your Fingertips
In the fast-paced retail world, supply chain disruptions can cost organizations an average of $184 million per year globally.
The retail fitment industry, encompassing point-of-sale displays, fixtures, and furniture, is no exception.
Ensuring smooth and timely delivery for brands and retailers worldwide is a formidable challenge, particularly when multiple destinations are involved.
The Client
Our client, a global retail innovation agency focused on enhancing customer experience, faced a significant challenge. They needed to support a major player in the tech industry with the rapid deployment of digital displays across their retail outlets.
The task required coordinating the same shipment of displays to over 14 destinations worldwide for an in-store launch.
The Challenge
The client sought assistance with a complex global cross-border rollout of uniform digital displays. Key concerns included:
- Customs Requirements: Navigating the intricate customs regulations, permits, and certifications for the display equipment.
- Time Sensitivity: Meeting the global launch date amidst notoriously difficult customs processes in key destinations.
- Dual-Use Goods: Managing the import of heavily restricted dual-use products.
- Compliance Documentation: Estimating timelines for sourcing compliance documents and clearing customs, which threatened the project timeline.
- Logistical Coordination: Ensuring an Importer of Record (IOR) in destination countries and an Exporter of Record (EOR) in countries of exit, all within customs compliance parameters.
The Solution
TecEx stepped in to handle the IOR, EOR, compliance, and customs details, effectively mitigating concerns about supply chain interruptions and delays. Our approach included:
- Compliance Expertise: Leveraging our extensive knowledge of complex destination regulations to source and communicate the correct import and export documents and permits for controlled items.
- Accurate Predictive Capabilities: Providing precise delivery timelines and predetermined customs duties and taxes.
- Comprehensive Project Management: Managing all shipments from start to finish, addressing the client’s primary concerns with a bespoke solution.
The Outcome
With TecEx’s support, the client successfully met the stringent time constraints, avoiding costly mistakes or miscalculations. We efficiently facilitated the global launch, ensuring the project proceeded without incident. Our solution offered the client peace of mind throughout the entire process.
Retailers are prioritizing the creation of a positive customer experience to differentiate themselves. Strategic store layout, engaging displays, and comfortable environments all contribute to this experience.
The TecEx Way
TecEx excels in more than just tech logistics. We specialize in assisting with the cross-border movement of all dual-use goods, including shopfitting, ecommerce, and industrial machinery in foreign markets. Our global presence, project management expertise, import compliance knowledge, and robust logistics network enable us to provide comprehensive end-to-end DDP solutions for clients throughout the global supply chain.
Reach out to TecEx for your shopfitting needs and experience seamless customs clearance and expert handling of your global projects.
Need a Similar Solution?
Contact TecEx to help with shopfitting, design, and architectural projects in foreign markets. Our global presence, project management, import compliance, and logistics network allow us to offer a comprehensive end-to-end solution for clients throughout the supply chain.
