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Industrial Machinery Import and Compliance Specialists

Whether you are a large multinational with global warehouses or a small OEM with no established RMA or distributor network, we assist with delivery and reverse logistics, no matter the location. Our ability to facilitate fast and effective international delivery makes us the perfect partner to satisfy your strategic client and internal needs.

Contact Us

Heavy Machinery Global Solutions

We help you to scale your business into new territories and handle the complex and intensive import/export of heavy machinery.

TecEx has a global reach of over 200 destinations. This means we can assist with returns, sales and leasing process requests from even the most obscure destinations.

Consult with our highly specialized and efficient team of professionals to quickly and efficiently roll out projects around the globe. Our wealth of experience facilitating end-to-end import solutions for a complex equipment and machinery, sets us apart from the rest.

Return Merchandise Authorization (RMA)

The most common scenario in which we assist is shipping spare parts for warranty fulfillment or part replacement, where there is an expectation of DDP shipping terms. We understand that fulfilling warranties is a cost-sensitive process and work with our clients to ensure the most cost-effective outcome for all involved.

Selling and Leasing

International import and export of heavy machinery can be extremely complex, with numerous legal and financial obligations to adhere to. It is often safer to partner with a professional DDP (Delivered Duty Paid) shipping provider such as TecEx. We cover everything from pre-compliance to final delivery, including our expert Importer of Record solution.

Learn more about our DDP shipping process

Importer of Record for Heavy Machinery

If you are planning to import machinery on a global scale, an IOR service is essential. Unless you have a physical presence or representative with extensive import experience within the country you are importing to, you will not be able to do this.

When using our Importer of Record Services, the clearance and filings are done in TecEx’s name. As a result, all tax payments and associated risks lie with us.

As the importer of record, we are responsible for all the legal requirements before goods can be cleared through customs by ensuring:

  • Accurate product classification.
  • Appropriate goods valuation.
  • Timely payment of fees, duties and taxes.
  • Compliant import documentation and paperwork.

We’ll help you find the solution that works for you

Fill in the form to get in touch and our expert team will contact you with a bespoke customs compliance solution to suit your needs.

TecEx Contact Us

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Outsource your international import licensing, permits, and Importer of Record (IOR) needs to TecEx and ensure hassle-free, first-time customs clearance in over 200 international destinations.

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