Global IOR Solution for the Tech Industry

Tech hardware is notoriously difficult to import. The dual-use nature of this gear makes it compliance-heavy with specific regulations and local laws. This is where TecEx can add value to your global supply chain.

Compliantly and effectively ship dual-use technology hardware across borders and through customs. TecEx’s IOR service allows your business to scale into new markets, outfit global offices, and send gear to any data center or PoP.

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Global Importer of Record Service for the Tech Industry

Whether you are outfitting a new foreign office, growing your global presence, or sending your IT and tech gear to a data center, you want an Importer of Record (IOR) to take on the import risks. An IOR service provider takes on the responsibility for the entire shipment process, which means more time for you to focus on what you do best while we get your tech gear around the globe.

Avoid Stuck Shipments

Remove this risk entirely with TecEx. With over a decade of experience in shipping technology hardware, we are your trusted partner in tech trade.

Possible reasons for stuck shipments can include:

Inaccurate classifications

Incomplete compliance documentation

Valuation disputes

Inexperienced brokerage

What is an IOR?

Layers of legal documentation, correct classification, and regulatory hurdles can make a simple shipment impossible. The Importer of Record (IOR) takes on all this risk and responsibility for the shipment.

Why Choose TecEx’s IOR Service?

We know one size doesn’t fit all. That’s why our agile offerings are built to solve even the most niche pain points with tailor-made solutions.

IOR Transactions We Specialize In

Shipping to a country where your entity is not set up to be a compliant importer of IT hardware.

Shipping to a country where you are unfamiliar with the import compliance requirements specific to technology.

Selling equipment to a local entity where they require delivery to foreign destinations on DDP terms.

Shipping to a country where you do not have a local entity or VAT registration.

Shipping to a foreign data center or PoP (data centers will not act as an IOR as they do not own the hardware).

Shipping equipment to a foreign customer under a service or leasing agreement, proof of concept, or temporary imports.

IOR in Action

The Challenge

A US-based AI company needed to ship specialized AI chips to Iceland within an uncertain trade and tariff landscape. Without specialist guidance, our client would risk penalties from product misclassification, damaged AI chips from the extreme climate, inefficient logistics, and a delayed project timeline.

The Solution

The IOR solution involved a 360-degree compliance sweep of the export and import requirements of GPU-related regulations. Our team ensured the accurate HS code classification for the specialized AI chips, and chartered planes from the US to coordinate temperature-controlled transport for the challenging climate.

The Result

The AI chips were loaded onto specialized temperature-controlled trucks to protect them from the extreme elements of Iceland on their journey to the data center.

iceland IOR

Who We Help with our IOR Solution

We are able to provide Importer of Record services to the entire IT and technology channel.

TecEx has the know-how to move mission-critical gear to clear customs, and our white-glove IOR service means we can deliver this gear straight to any data center across the globe

Our IOR Service to Data Centers

Needing to move gear to a data center or PoP? Unfortunately, data centers cannot act as your IOR, and a trusted trade specialist is required to clear hardware through customs. Don’t fall into delays or take on the import risks, our trade solutions enable you to scale your business easily.

TecEx has the know-how to move mission-critical gear to clear customs, and our white-glove IOR service means we can deliver this gear straight to any data center across the globe

Global IOR Sevice Delivery

Reach multiple destinations with ease. TecEx gives your business the opportunity to access over 200 destinations risk-free. We enable you to enter new markets and scale your business. Not all projects are the same. Often, clients come to us with gear that has been procured centrally and needs to be sent to multiple destinations or even moved domestically. We offer a number of value-adds that help simplify this situation. By strategically consolidating and deconsolidating shipments, we can help you save time and money.

Let’s find the best import solution for you!

Tell us about your project, and our experts will match you with the right solution. The more details you share, the faster we can recommend the best service for your import needs.

Import Of Record FAQs

What is an IOR?

An IOR service provider is a legal entity that takes on the import compliance risks and responsibilities. Acting as the IOR comes with a lot of risks — risks your business may not want to take on. That’s where a trusted IOR service provider like TecEx comes in. Find out more about an IOR here.

Why do I need an IOR?

The Importer of Record IOR is needed when a business is importing goods into a country where it has no locally registered entity, the business is not set up for importing, the business does not want to take on the legal, financial, and audit risks associated with it, or the business is unfamiliar with the customs clearance procedure. Years of experience in trade compliance and global presence make TecEx the go-to partner for international hardware deployment and reliable importing.

Why does tech gear have a lot of compliance requirements?

Most tech hardware is classified as dual-use in nature. This means it can have both military and civilian applications. For this reason, the compliance requirements are very stringent to ensure the proper use of these goods. More on dual-use classifications here.